Business cases
In order to give you a small preview of our technical and practical knowledge concerning our domain of expertise, we have made a small summary of a couple of business cases. Each case represents a solution, implemented by Askia and MI4C during the past years, for a specific "problem", and is therefore a perfect illustration of our knowledge and expertise regarding market research and contact center solutions. Please select the following business cases to view its detailed description.
Integration
A large market research agency, operating in Rome, Paris, Dusseldorf and La Marsa (near Tunis) wanted to integrate Askia and CTArchitect functionality on top of an Avaya Definity infrastructure in Rome... Click here to read more
Homeworkers & Askia
At one of the largest market research agencies in Belgium, a brand new telephony and Askia surveying infrastructure had to be put in place for a very challenging project: 40,000 interviews were to be conducted within an extremely limited timeframe with people running the interviews from their home workplace... Click here to read more
Remote site
For one of the largest research agencies in France, we built a contact centre environment with agents working on the same campaigns at 2 different sites, namely Mauritius and France, using VoIP in all of its facets... Click here to read more
